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These Terms of Service govern your access to and use of NoaNoa, including our website, member area, Program Room, subscriptions, AI-assisted features, notes, programs, sessions, and related services.

By creating an account, purchasing a subscription, starting a trial, or using NoaNoa, you agree to these Terms.

If you do not agree with these Terms, do not use NoaNoa.

1. What NoaNoa is

NoaNoa is a structured manifestation and self-development platform.

It helps users clarify a desire, stabilize their inner state, work with assumption, follow assigned practices, take notes, and move through structured programs.

NoaNoa may use artificial intelligence to support program creation, session interaction, reflection, practice assignment, summaries, and continuity.

NoaNoa is designed as a structured program environment. It is not an open-ended chatbot, therapy platform, crisis service, medical service, legal service, or emergency support system.

2. What NoaNoa is not

NoaNoa does not provide:

• medical advice;

• psychological diagnosis;

• therapy or psychotherapy;

• psychiatric care;

• legal advice;

• financial advice;

• emergency support;

• crisis intervention;

• guaranteed outcomes;

• guaranteed manifestation results;

• guaranteed relationship, career, health, financial, or life outcomes.

NoaNoa does not promise that a desire will manifest.

NoaNoa does not promise that another person will change, return, respond, forgive, commit, or act in any specific way.

NoaNoa does not help users manipulate, pressure, control, harass, monitor, punish, expose, or coerce others.

3. Eligibility

You must be at least [recommended: 18] years old to use NoaNoa.

By using NoaNoa, you confirm that:

• you are legally able to enter into these Terms;

• you will provide accurate account and payment information;

• you will use the service only for lawful purposes;

• you will not use NoaNoa in a way that harms yourself, others, or the service.

We may refuse, suspend, or terminate access if we believe these conditions are not met.

4. Account registration

To use certain features, you may need to create an account.

You are responsible for:

• keeping your login credentials confidential;

• all activity under your account;

• ensuring your account information is accurate;

• not sharing your account with others;

• informing us if you suspect unauthorized access.

We are not responsible for loss or damage caused by your failure to protect your account.

5. Subscriptions, trials, and paid access

NoaNoa may offer paid plans, trials, subscriptions, upgrades, or other paid services.

By purchasing or starting a subscription, you authorize us or our payment providers to charge the applicable fees according to the plan, billing cycle, and payment terms shown at checkout.

Plan features, session access, usage limits, program depth, and available functionality may vary by subscription level.

Unless otherwise stated, subscriptions renew automatically until cancelled.

You are responsible for cancelling before the next billing date if you do not want your subscription to renew.

6. Trial access

NoaNoa may offer trial access for selected plans.

Trial terms, duration, limitations, and renewal rules are shown at checkout or on the relevant plan page.

At the end of a trial, your subscription may automatically convert into a paid subscription unless cancelled before the trial ends.

Trial access may be limited, modified, or withdrawn at our discretion.

We may refuse repeated trials, abusive trial use, or attempts to bypass plan limits.

7. Cancellation

You may cancel your subscription through your account settings, payment provider, or by following the cancellation instructions made available to you.

Cancellation stops future billing. It does not necessarily refund charges already paid.

After cancellation, you may retain access until the end of the current paid billing period, unless otherwise stated.

Some program data, notes, session history, or features may no longer be available after access ends.

8. Refunds

Refunds are governed by our Subscription and Refund Policy.

Unless required by applicable law or expressly stated otherwise, payments already made are not automatically refundable.

We may refuse refund requests where the service has been used, where the request is abusive, or where refund conditions are not met.

Nothing in these Terms limits rights you may have under applicable consumer protection law.

9. Program structure and access limits

NoaNoa is intentionally structured.

Access may be limited by:

• plan level;

• session availability;

• session duration;

• monthly usage limits;

• program phase;

• subscription status;

• safety restrictions;

• technical maintenance;

• feature availability.

These limits are part of the product design.

NoaNoa does not guarantee continuous, unlimited, or uninterrupted access to AI interaction.

10. AI-generated content

NoaNoa may generate responses, notes, summaries, practices, program steps, reflections, or other content using artificial intelligence.

AI-generated content may be incomplete, inaccurate, unsuitable, or not applicable to your personal situation.

You are responsible for how you interpret and use any AI-generated content.

You should not rely on NoaNoa as your sole source of judgment, support, or decision-making.

NoaNoa does not guarantee that AI outputs will be correct, safe, complete, or suitable for every user.

11. User responsibility

You are responsible for your own decisions, actions, interpretations, communications, and outcomes.

You agree not to use NoaNoa to:

• harm yourself or others;

• seek emergency or crisis support;

• obtain medical, legal, financial, or therapeutic advice;

• diagnose yourself or others;

• manipulate, pressure, harass, or coerce another person;

• create revenge, humiliation, or intimidation strategies;

• bypass another person’s boundaries;

• send repeated unwanted messages;

• stalk, monitor, or surveil anyone;

• support illegal activity;

• upload harmful, false, abusive, or unlawful content;

• attempt to disrupt or reverse-engineer the service.

If you are in danger, at risk of harming yourself or someone else, or experiencing a crisis, contact local emergency services or qualified professional support immediately.

12. Relationship, manifestation, and outcome boundaries

NoaNoa may help you reflect on desire, state, assumption, self-concept, behavior, and inner alignment.

However:

• NoaNoa does not guarantee manifestation results;

• NoaNoa does not control external reality;

• NoaNoa does not control other people;

• NoaNoa does not guarantee reconciliation, contact, money, healing, career success, or any specific event;

• NoaNoa does not validate fantasies that require denying reality, violating consent, or overriding another person’s freedom.

You agree to use NoaNoa as a self-development and reflection tool, not as a mechanism to control others or avoid real-world responsibility.

13. Safety and restricted use

We may restrict, suspend, or terminate access if we believe a user is misusing NoaNoa or creating safety concerns.

This may include use related to:

• harassment;

• coercion;

• stalking;

• threats;

• revenge;

• self-harm;

• abuse;

• legal disputes;

• impersonation;

• fraud;

• repeated attempts to bypass safety boundaries;

• attempts to use the service as therapy, crisis care, or professional advice.

We may also limit certain AI responses where the service detects safety risk, escalation risk, or misuse.

NoaNoa is designed to reduce harm, not enable obsession, manipulation, or escalation.

14. User content

You may submit messages, notes, reflections, goals, desires, program information, uploads, or other content to NoaNoa.

You retain ownership of your user content.

By submitting content, you grant us the right to process, store, display, analyze, summarize, and use that content as necessary to provide, secure, maintain, and improve the service.

You confirm that you have the right to submit the content you provide.

You agree not to submit content that is unlawful, abusive, defamatory, invasive of privacy, infringing, harmful, or unauthorized.

15. Third-party information

You may mention other people while using NoaNoa.

You are responsible for ensuring that you do not submit information about others that you are not authorized to share.

NoaNoa does not verify your descriptions of third parties and does not treat them as established fact.

You agree not to use NoaNoa to diagnose, defame, expose, manipulate, track, pressure, or build a case against another person.

16. Intellectual property

NoaNoa, including its website, design, structure, texts, prompts, workflows, program logic, branding, interface, software, and original content, is owned by [Legal company name] or its licensors.

You may not copy, reproduce, distribute, modify, resell, scrape, reverse-engineer, or create derivative works from NoaNoa without written permission.

Your subscription gives you a limited, personal, non-exclusive, non-transferable right to use NoaNoa according to these Terms.

It does not transfer ownership of any intellectual property.

17. Acceptable use

You agree not to:

• interfere with the operation of the service;

• attempt unauthorized access;

• use bots, scraping tools, or automated systems without permission;

• test or bypass security measures;

• copy prompts, workflows, or system behavior for commercial replication;

• resell access;

• share account credentials;

• upload malware or harmful files;

• misrepresent your identity;

• use NoaNoa for unlawful, abusive, or exploitative purposes.

We may investigate and take action against violations of this section.

18. Availability and changes to the service

We aim to keep NoaNoa available and reliable, but we do not guarantee uninterrupted or error-free service.

The service may be unavailable because of:

• maintenance;

• technical issues;

• security events;

• provider outages;

• updates;

• feature changes;

• subscription or payment issues;

• force majeure events.

We may modify, suspend, remove, or discontinue features at any time.

We may also update plan structures, pricing, program rules, access limits, safety rules, or product functionality.

19. Disclaimers

NoaNoa is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we disclaim warranties of:

• fitness for a particular purpose;

• merchantability;

• uninterrupted availability;

• accuracy;

• reliability;

• specific results;

• emotional, spiritual, relational, financial, health, or life outcomes.

You use NoaNoa at your own discretion and responsibility.

20. Limitation of liability

To the maximum extent permitted by law, [Legal company name] and its owners, employees, contractors, partners, and service providers shall not be liable for indirect, incidental, consequential, punitive, special, or exemplary damages.

This includes damages related to:

• use or inability to use the service;

• AI-generated content;

• personal decisions;

• relationship outcomes;

• emotional distress;

• financial decisions;

• loss of data;

• subscription issues;

• unauthorized access;

• third-party services;

• technical interruptions.

Where liability cannot be excluded, our liability is limited to the amount you paid to NoaNoa during the [three / six / twelve] months before the event giving rise to the claim, unless applicable law requires otherwise.

21. Indemnity

You agree to indemnify and hold harmless [Legal company name], its owners, employees, contractors, partners, and service providers from claims, damages, liabilities, costs, and expenses arising from:

• your use of NoaNoa;

• your violation of these Terms;

• your user content;

• your misuse of AI-generated content;

• your violation of another person’s rights;

• your unlawful or unsafe behavior.

22. Privacy

Our processing of personal data is described in our Privacy Policy.

By using NoaNoa, you acknowledge that personal data may be collected and processed as described in that Policy.

23. Termination

We may suspend or terminate your account or access to NoaNoa if:

• you violate these Terms;

• your payment fails;

• you misuse the service;

• you create safety or legal risk;

• you attempt to bypass access limits;

• you abuse trial or subscription systems;

• we are required to do so by law;

• we decide to discontinue the service.

Termination may result in loss of access to your account, program history, notes, messages, practices, and subscription features.

24. Governing law

These Terms are governed by the laws of [Switzerland / applicable jurisdiction], unless mandatory consumer protection laws provide otherwise.

The courts of [city/canton/country] shall have jurisdiction, unless applicable law grants you the right to bring claims elsewhere.

25. Changes to these Terms

We may update these Terms from time to time.

When changes are material, we may notify you by email, website notice, account notice, or another reasonable method.

The updated Terms will be indicated by the “Last updated” date at the top of this page.

Your continued use of NoaNoa after updated Terms become effective means that you accept the updated Terms.

26. Contact

For questions about these Terms, contact:

[Legal company name]
[Registered address]
Email: [legal email address]